Refund and Returns Policy

TRefund and Returns Policy

Academy Helpful Foundation

Overview

Academy Helpful Foundation is committed to transparency and fairness in all its activities. This Refund and Returns Policy explains the circumstances under which refunds may or may not be provided for payments made to the Foundation.

By making a payment to Academy Helpful Foundation, you agree to the terms outlined in this policy.

Nature of Services and Payments

Payments made to Academy Helpful Foundation may include:

  • Course or training program fees
  • Registration or admission fees
  • Workshop, seminar, or event fees
  • Donations or voluntary contributions
  • Any other service-related charges

Due to the nature of educational, training, and charitable activities, all payments are generally non-refundable, except in limited circumstances described below.

Non-Refundable Payments

The following payments are strictly non-refundable:

  • Donations or charity contributions
  • Registration or admission fees
  • Fees for programs, courses, or workshops once access has been granted or sessions have commenced
  • Digital content, online classes, recordings, or downloadable materials
  • Payments made under special offers, discounts, or promotional schemes

Refund Eligibility (Limited Cases)

Refunds may be considered only in exceptional cases, such as:

  • Duplicate or excess payment made due to technical error
  • Cancellation of a program or service by Academy Helpful Foundation
  • Payment deducted but service not provided due to system or administrative fault

Any refund, if approved, will be processed after internal verification.

Refund Request Procedure

To request a refund (where eligible), the payer must:

  • Submit a written request via email or official contact channel
  • Provide proof of payment (receipt, transaction ID, date of payment)
  • Clearly state the reason for the refund request

Refund requests must be raised within 7 days from the date of payment.

Refund Processing

If a refund request is approved:

  • The refund will be processed within 7–14 working days
  • The amount will be credited to the original mode of payment only
  • Any bank charges, payment gateway fees, or taxes (if applicable) may be deducted

Cancellation Policy

Once a program, course, or service has started, no cancellation or refund shall be allowed under any circumstances.

Academy Helpful Foundation reserves the right to reschedule or modify programs without liability for refunds.

Contact Information

For any clarification regarding this policy, please contact:

Academy Helpful Foundation
Email: info@academy.helpful.foundation
Phone/WhatsApp: +91 8377902909
Office Hours: Monday to Saturday, 10:00 AM – 6:00 PM

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